CG, London
The guide was so clear and easy to understand. I could identify with the scenarios that the guide presented.
B D, Newcastle
THE GUIDE SHOWS YOU HOW TO
- Draft letters of complaint
- Request information under the Data Protection Act 1998 and Freedom of Information Act 2000
- Respond to letters sent by the TCO
- Prepare an appeal against an "overpayment"
- Obtain free legal advice
- And much more